Olo incident

Point of Sale Partner Issues: Qu POS

Resolved after 8 hours, affecting Point of Sale Partners, on February 19, 2026.

monitoring Feb 20, 2026, 01:22 AM UTC

We're seeing full recovery and will continue to monitor.

Started
Feb 19, 2026, 05:34 PM UTC
Resolved
Feb 20, 2026, 01:35 AM UTC
Duration
8h
Detected by Pingoru
Feb 19, 2026, 05:34 PM UTC

Affected components

Point of Sale Partners

Update timeline

  1. investigating Feb 19, 2026, 05:34 PM UTC

    We're detecting elevated errors processing orders through Qu POS. Ordering may be affected at locations using Qu POS as their point of sale provider.

  2. identified Feb 19, 2026, 11:37 PM UTC

    The issue has been identified by Qu POS. We are still seeing broad ordering impact with some degree of recovery. Still monitoring the situation.

  3. monitoring Feb 20, 2026, 01:22 AM UTC

    We're seeing full recovery and will continue to monitor.

  4. resolved Feb 20, 2026, 01:35 AM UTC

    This incident has been resolved.

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