Olo incident
Intermittent Serve App issues on both iOS and Android devices.
Resolved after 10 hours 19 minutes, affecting Serve, on June 3, 2026.
A fix has been implemented and we're observing the results on our end. We'll provide updates as they become available.
Affected components
Update timeline
- investigating Jun 03, 2026, 03:17 PM UTC
We are investigating a known issue with the Serve iOS and Android app, we will provide updates as they become available.
- investigating Jun 03, 2026, 05:27 PM UTC
We are continuing to investigate the issue, we will provide updates as they become available.
- identified Jun 03, 2026, 09:45 PM UTC
The issue has been identified and our engineering team is working through a fix. We will provide updates as they become available.
- identified Jun 04, 2026, 12:13 AM UTC
Our engineering team is continuing to work on a fix for this issue. We will provide updates as they become available.
- monitoring Jun 04, 2026, 01:10 AM UTC
A fix has been implemented and we're observing the results on our end. We'll provide updates as they become available.
- resolved Jun 04, 2026, 01:36 AM UTC
This incident has been resolved.
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