Odysseyware incident
Global AWS Outage Impacting Multiple Products and Features
Resolved after 7 hours 25 minutes, affecting Imagine Edgenuity and Imagine MyPath K-12 and 1 more, on October 20, 2025.
We have confirmed with our third-party vendors that all systems are operating normally. Users may now resume activities without issue.
Affected components
Update timeline
- investigating Oct 20, 2025, 04:44 PM UTC
We are aware of the global AWS outage currently affecting multiple technology platforms. While Imagine Learning’s core platforms remain stable and fully operational, some third-party tools that integrate with our products — including ClassLink, Clever, and certain assessment services — may experience intermittent disruptions. We are monitoring the situation closely and will post updates here if anything changes. Thank you for your patience as we navigate this broader cloud infrastructure issue.
- resolved Oct 21, 2025, 12:09 AM UTC
We have confirmed with our third-party vendors that all systems are operating normally. Users may now resume activities without issue.
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