Odysseyware incident
Imagine Instructional Services and Academies - Some Users Cannot Launch Imagine Edgenuity Courses
Resolved after 1 hour 40 minutes, affecting Imagine Instructional Services and Brightspire Virtual Schools and 1 more, on September 22, 2026.
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Affected components
Update timeline
- investigating Sep 22, 2026, 05:18 PM UTC
Our team is actively investigating an issue impacting users of Imagine Instructional Services and Academies. Some users cannot launch Imagine Edgenuity courses. Some may see a blank screen, and others are returned to Genius. We apologize for the inconvenience and will provide an update soon.
- monitoring Sep 22, 2026, 06:19 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Sep 22, 2026, 06:58 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
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