Odysseyware incident
Imagine Odysseyware and Ignite Virtual Academy - New Users Cannot Log In
Resolved after 1 hour 33 minutes, affecting Ignitia Virtual Academy and Imagine Odysseyware, on September 22, 2026.
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Affected components
Update timeline
- investigating Sep 22, 2026, 06:10 PM UTC
Our team is actively investigating an issue impacting users of Imagine Odysseyware and Ignite Virtual Academy. Recently created users cannot log in to Imagine Odysseyware. We apologize for the inconvenience and will provide an update soon.
- monitoring Sep 22, 2026, 06:19 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Sep 22, 2026, 07:43 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
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