Odysseyware incident
Imagine Learning Classroom - Some Users Experience Errors
Resolved after 1 hour 47 minutes, affecting Imagine Learning EL Education and Imagine Learning Guidebooks and 1 more, on September 18, 2026.
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Affected components
Update timeline
- investigating Sep 18, 2026, 02:48 PM UTC
Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Some users are experiencing errors in page loading, others have pages loading slowly, and others have not issues. We apologize for the inconvenience and will provide an update soon.
- identified Sep 18, 2026, 03:26 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- monitoring Sep 18, 2026, 03:48 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Sep 18, 2026, 04:35 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
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