Odysseyware incident

Imagine Edgenuity - Educators Experiencing Slow Response Times

Resolved after 1 day 2 hours, affecting Imagine Edgenuity, on December 18, 2025.

resolved Dec 19, 2025, 09:42 PM UTC

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Started
Dec 18, 2025, 07:25 PM UTC
Resolved
Dec 19, 2025, 09:42 PM UTC
Duration
1d 2h
Detected by Pingoru
Dec 18, 2025, 07:25 PM UTC

Affected components

Imagine Edgenuity

Update timeline

  1. investigating Dec 18, 2025, 07:25 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators are currently experiencing slow response times and intermittent page errors. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Dec 19, 2025, 01:46 AM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Dec 19, 2025, 09:42 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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