Odysseyware incident
Twig Science - Unable to Create Enrollments With CSV
Resolved after 1 hour 6 minutes, affecting Twig Science, on January 14, 2026.
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Affected components
Update timeline
- investigating Jan 14, 2026, 03:40 PM UTC
Our team is actively investigating an issue impacting districts that use CSV uploads to create enrollments for Twig Science. We apologize for the inconvenience and will provide an update soon.
- identified Jan 14, 2026, 04:31 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- resolved Jan 14, 2026, 04:46 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Your product runs on more than Odysseyware
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services