Odysseyware incident
Imagine Edgenuity – Some Students Experiencing Unexpected Logouts
Resolved after 4 days, affecting Imagine Edgenuity and Imagine Instructional Services and 1 more, on February 6, 2026.
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Affected components
Update timeline
- investigating Feb 06, 2026, 03:22 PM UTC
Our team is actively investigating an issue affecting users of Imagine Edgenuity. Some students are being logged out while using Imagine Edgenuity. We apologize for the inconvenience and will provide an update as soon as possible.
- monitoring Feb 06, 2026, 08:26 PM UTC
We have identified an issue involving the web security tool iBoss interacting with Imagine Edgenuity. Resolving this issue requires your district’s technology department to update your iBoss configuration. Our Support team is actively reaching out to known impacted customers. If you are experiencing issues and have not yet been contacted, please contact Imagine Learning Support to obtain the specific configuration details your technology team will need to apply.
- resolved Feb 10, 2026, 03:43 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
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