Odysseyware incident
Imagine Edgenuity - Teachers Cannot Download Student Uploaded Assignments
Resolved after 5 hours 46 minutes, affecting Imagine Edgenuity and Imagine Instructional Services and 1 more, on April 1, 2026.
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Affected components
Update timeline
- investigating Apr 01, 2026, 04:03 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity, Teachers cannot download student uploaded assignments. We apologize for the inconvenience and will provide an update soon.
- identified Apr 01, 2026, 04:05 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- monitoring Apr 01, 2026, 07:41 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Apr 01, 2026, 09:50 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
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