Nexthink incident

Conversation summary errors for Spark

Resolved after 3 hours 57 minutes, on June 29, 2026.

resolved Jun 29, 2026, 08:23 PM UTC

The issue causing conversation summaries for Spark to return errors has been resolved. After monitoring the service, we have confirmed that functionality remains stable. Users should now be able to view conversation summaries for Spark as expected.

Started
Jun 29, 2026, 04:26 PM UTC
Resolved
Jun 29, 2026, 08:23 PM UTC
Duration
3h 57m
Detected by Pingoru
Jun 29, 2026, 04:26 PM UTC

Update timeline

  1. investigating Jun 29, 2026, 04:26 PM UTC

    We have identified an issue causing conversation summaries for Spark to return errors. Our team is actively working to restore the functionality. Thank you for your patience and understanding.

  2. monitoring Jun 29, 2026, 05:21 PM UTC

    The issue causing conversation summaries for Spark to return errors has been resolved. Our team will continue monitoring the service to ensure the functionality remains stable. Thank you for your understanding.

  3. resolved Jun 29, 2026, 08:23 PM UTC

    The issue causing conversation summaries for Spark to return errors has been resolved. After monitoring the service, we have confirmed that functionality remains stable. Users should now be able to view conversation summaries for Spark as expected.

Your product runs on more than Nexthink

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →