Nexthink incident

Intermittent WebUI Access Issues

Resolved after 47 minutes, on September 11, 2026.

resolved Sep 11, 2026, 01:34 PM UTC

Our third-party access management platform has resolved the underlying issue on their end. Service has been confirmed as fully restored. This incident is now marked as resolved.

Started
Sep 11, 2026, 12:47 PM UTC
Resolved
Sep 11, 2026, 01:34 PM UTC
Duration
47m
Detected by Pingoru
Sep 11, 2026, 12:47 PM UTC

Update timeline

  1. investigating Sep 11, 2026, 12:47 PM UTC

    We are currently investigating reports of intermittent inaccessibility to the WebUI. Initial findings suggest the issue may be related to a third-party access management platform. Our team is actively investigating and will provide updates as more information becomes available.

  2. monitoring Sep 11, 2026, 12:59 PM UTC

    Our third-party access management platform has identified the root cause and applied remediation steps. Service has returned to normal, and we will continue monitoring to confirm full resolution.

  3. resolved Sep 11, 2026, 01:34 PM UTC

    Our third-party access management platform has resolved the underlying issue on their end. Service has been confirmed as fully restored. This incident is now marked as resolved.

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