Nexthink incident
Nexthink Service degradation: edit Campaigns and Remote Actions return error
Resolved after 3 hours 54 minutes, on January 21, 2025.
After monitoring for several hours, all customers have confirmed resolution. Closing this incident. Thanks for your patience and understanding.
Update timeline
- investigating Jan 21, 2025, 08:50 AM UTC
We are currently investigating reported issues while editing Campaigns and Remote actions returning error in the WebUI. We apologize for the inconvenience and will inform back as soon as we have any updates.
- monitoring Jan 21, 2025, 09:50 AM UTC
We have identified the issue and deployed a fix to this region. Normal functionality has now been restored. We will continue to monitor and resolve once confirmed. Thanks for your patience and understanding.
- resolved Jan 21, 2025, 12:45 PM UTC
After monitoring for several hours, all customers have confirmed resolution. Closing this incident. Thanks for your patience and understanding.
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