Nets Easy incident

Phone system down

Critical Vendor's status page →

Resolved after 4 hours 25 minutes, affecting Nets Easy Other Components, on March 10, 2026.

investigating Mar 10, 2026, 09:27 AM UTC

Our phone system provider has identified the issue and is implementing a workaround.

Started
Mar 10, 2026, 08:10 AM UTC
Resolved
Mar 10, 2026, 12:36 PM UTC
Duration
4h 25m
Detected by Pingoru
Mar 10, 2026, 08:10 AM UTC

Affected components

Nets Easy Other Components

Update timeline

  1. investigating Mar 10, 2026, 08:16 AM UTC

    Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

  2. investigating Mar 10, 2026, 09:27 AM UTC

    Our phone system provider has identified the issue and is implementing a workaround.

  3. resolved Mar 10, 2026, 12:36 PM UTC

    This incident has been resolved.

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