Nets Easy Outage History

Nets Easy is up right now

Pingoru has recorded 67 incidents for Nets Easy: 67 in the last 12 months and 16 in the last 90 days.

Source: easy-status.developers.nets.eu

67incidents recorded
67last 12 months
16last 90 days
5 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOct8
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct7%
Pingoru began tracking Nets Easy in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026421 of 720 (3%)
May 2026429 of 744 (4%)
June 2026310 of 720 (1%)
July 2026639 of 744 (5%)
August 202622 of 744 (0%)
September 2026614 of 720 (2%)
October 2026837 of 524 (7%)

Incidents, newest first

Notice October 22, 2026 PHP vulnerability (PHP2Shell) CVE-2026-109618/CVE-2026-109619 – Nets Easy Other Components

Started Oct 22, 2026, 10:27 AM UTC· resolved Oct 22, 2026, 10:27 AM UTC

  1. resolved Oct 22, 2026, 10:27 AM UTC

    We would like to inform you about recently identified security vulnerabilities affecting PHP (CVE-2026-109618 and CVE-2026-109619), which may impact certain e-commerce platforms and hosting environments. These vulnerabilities are not specific to Nexi's payment plugins but may affect the environments in which they operate. What action should you take? Self-hosted solutions: If you manage your own hosting environment, we recommend reviewing your PHP version and applying the relevant security updates as soon as possible. Managed hosting solutions: If your online store is hosted by a third-party provider, security updates are typically managed by your hosting provider. We recommend confirming that the necessary updates have been applied. We encourage you to review your environment with your technical team or hosting provider and take any necessary actions to ensure your online store remains secure. For further technical details, affected versions and available security updates, please refer to the official PHP security advisory: https://www.php.net/archive/2026.php#2026-10-21-5

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Minor October 19, 2026 Delayed payout reports - INC0990792 3h 20m Nets Easy Merchant Portal

Started Oct 19, 2026, 06:49 AM UTC· resolved Oct 19, 2026, 10:10 AM UTC

  1. identified Oct 19, 2026, 06:49 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Oct 19, 2026, 10:21 AM UTC

    This incident has been resolved.

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Minor October 9, 2026 Issues affecting Shopify plugin for Nets Easy - INC0986733 1h 36m Nets Easy Plug-ins

Started Oct 09, 2026, 10:00 AM UTC· resolved Oct 09, 2026, 11:36 AM UTC

  1. investigating Oct 09, 2026, 10:58 AM UTC

    We are investigating reports of payment processing issues affecting some Shopify merchants. Impacted merchants may experience issues with refund processing and payment capture functionality. Our teams are currently investigating the scope and impact.

  2. monitoring Oct 09, 2026, 11:51 AM UTC

    A fix has been deployed to address the refund processing issue affecting some Shopify merchants. Merchants who experienced failed refunds can now retry the refund operation. We continue to monitor the situation.

  3. resolved Oct 09, 2026, 01:25 PM UTC

    This incident has been resolved.

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Minor October 8, 2026 Incorrect Swish payment statuses in Nets Easy Portal and reports - INC0985855 10h 45m Nets Easy Merchant Portal

Started Oct 08, 2026, 07:30 AM UTC· resolved Oct 08, 2026, 06:16 PM UTC

  1. investigating Oct 08, 2026, 07:56 AM UTC

    We are currently investigating an issue affecting Swish payment status information in Nets Easy, where payment statuses may not be displayed correctly in the Portal and Portal-generated reports.

  2. identified Oct 08, 2026, 12:04 PM UTC

    We continue to work on resolving the issue affecting Swish payment status information in Nets Easy. A fix is being prepared to restore correct payment status information in the Portal and reports.

  3. resolved Oct 08, 2026, 06:16 PM UTC

    This incident has been resolved.

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Minor October 7, 2026 WooCommerce plugin: Easy Checkout issue in embedded Checkout - INC0985411 2h 35m Nets Easy Plug-ins

Started Oct 07, 2026, 12:50 PM UTC· resolved Oct 07, 2026, 03:25 PM UTC

  1. identified Oct 07, 2026, 12:50 PM UTC

    Currently, Easy checkout is not working in embedded Checkout in Woocommerce. Issue is identified and fix will be implemented soon.

  2. resolved Oct 07, 2026, 03:25 PM UTC

    This incident has been resolved.

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Minor October 5, 2026 Nets Easy Test environment unavailable - INC0983784 9h 27m Nets Easy Customer Test

Started Oct 05, 2026, 01:53 AM UTC· resolved Oct 05, 2026, 11:20 AM UTC

  1. identified Oct 05, 2026, 07:55 AM UTC

    We are currently experiencing issues with the Nets Easy Test environment following a planned migration. The team is investigating and working to restore normal availability.

  2. resolved Oct 05, 2026, 11:20 AM UTC

    This incident has been resolved.

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Minor October 2, 2026 Delayed payout reports on Nets Easy - INC0982577 4h 30m Nets Easy Merchant Portal

Started Oct 02, 2026, 07:00 AM UTC· resolved Oct 02, 2026, 11:30 AM UTC

  1. identified Oct 02, 2026, 08:42 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Oct 02, 2026, 11:35 AM UTC

    This incident has been resolved.

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Minor October 1, 2026 Delayed payout reports on Nets Easy INC0981772 4h 22m Nets Easy Merchant Portal

Started Oct 01, 2026, 07:52 AM UTC· resolved Oct 01, 2026, 12:15 PM UTC

  1. identified Oct 01, 2026, 07:52 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Oct 01, 2026, 12:16 PM UTC

    This incident has been resolved.

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Minor September 30, 2026 Disturbance on Nets Easy - INC0981593 13m Nets Easy Checkout, Nets Easy API, Nets Easy Merchant Portal

Started Sep 30, 2026, 09:24 PM UTC· resolved Sep 30, 2026, 09:37 PM UTC

  1. investigating Oct 01, 2026, 07:11 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 01, 2026, 07:11 AM UTC

    This incident has been resolved.

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Minor September 9, 2026 Disturbance on Nets Easy plugins - INC0970857 4h 21m Nets Easy Plug-ins

Started Sep 09, 2026, 12:50 PM UTC· resolved Sep 09, 2026, 05:11 PM UTC

  1. investigating Sep 09, 2026, 03:23 PM UTC

    We are currently investigating an issue that may affect transactions from merchants using plugins and third-party integrations.

  2. identified Sep 09, 2026, 03:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 09, 2026, 04:38 PM UTC

    The team has identified an additional affected flow and is currently deploying a second hotfix.

  4. resolved Sep 09, 2026, 05:19 PM UTC

    This incident has been resolved.

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Minor September 8, 2026 Disturbance on Swish - INC0970344 33m Nets Easy Checkout

Started Sep 08, 2026, 06:33 PM UTC· resolved Sep 08, 2026, 07:06 PM UTC

  1. identified Sep 09, 2026, 06:39 AM UTC

    Swish has identified an issue on their side https://status.swish.nu/incidents/pfmz6wgms863

  2. resolved Sep 09, 2026, 06:39 AM UTC

    This incident has been resolved.

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Major September 4, 2026 Disturbance on Nets Easy - INC0968686 1h 5m Nets Easy Checkout, Nets Easy API

Started Sep 04, 2026, 11:54 AM UTC· resolved Sep 04, 2026, 01:00 PM UTC

  1. investigating Sep 04, 2026, 12:29 PM UTC

    We are currently experiencing an issue impacting transactions.

  2. monitoring Sep 04, 2026, 01:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 04, 2026, 01:45 PM UTC

    This incident has been resolved.

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Minor September 2, 2026 Disturbance on Nets Easy - INC0967507 30m Nets Easy Checkout, Nets Easy API

Started Sep 02, 2026, 09:59 AM UTC· resolved Sep 02, 2026, 10:30 AM UTC

  1. investigating Sep 02, 2026, 10:15 AM UTC

    We are currently investigating this issue.

  2. identified Sep 02, 2026, 10:29 AM UTC

    The issue have been identified at Vipps Mobilepay. https://status.vippsmobilepay.com/incidents/8yzhhy9wvwz0

  3. resolved Sep 02, 2026, 10:43 AM UTC

    This incident has been resolved.

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Minor September 1, 2026 Delayed payout reports - INC0966642 7h 4m Nets Easy Merchant Portal

Started Sep 01, 2026, 06:26 AM UTC· resolved Sep 01, 2026, 01:30 PM UTC

  1. identified Sep 01, 2026, 06:26 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Sep 01, 2026, 01:40 PM UTC

    This incident has been resolved.

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Major August 18, 2026 Disturbance on Nets Easy - INC0960918 15m Nets Easy Checkout

Started Aug 18, 2026, 10:06 AM UTC· resolved Aug 18, 2026, 10:22 AM UTC

  1. investigating Aug 18, 2026, 10:06 AM UTC

    We are currently investigating this issue.

  2. identified Aug 18, 2026, 10:18 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 18, 2026, 10:22 AM UTC

    This incident has been resolved.

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Minor August 3, 2026 Disturbance at Swish - INC0954338 1h 29m Nets Easy Checkout, Nets Easy API

Started Aug 03, 2026, 05:45 PM UTC· resolved Aug 03, 2026, 07:15 PM UTC

  1. identified Aug 04, 2026, 07:55 AM UTC

    Swish has confirmed issues impacting transactions. https://status.swish.nu/incidents/nr5bg1qy9t11

  2. resolved Aug 04, 2026, 07:56 AM UTC

    This incident has been resolved.

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Minor July 15, 2026 Elevated errors on MasterCard - INC0944262 1h 55m Nets Easy Checkout, Nets Easy API

Started Jul 15, 2026, 07:00 AM UTC· resolved Jul 15, 2026, 08:55 AM UTC

  1. investigating Jul 15, 2026, 07:27 AM UTC

    We are currently investigating an issue with elevated MasterCard failures.

  2. resolved Jul 15, 2026, 08:33 AM UTC

    This incident has been resolved.

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Minor July 2, 2026 Missing payment information - INC0937166 14h 4m Nets Easy Merchant Portal

Started Jul 02, 2026, 08:20 PM UTC· resolved Jul 03, 2026, 10:25 AM UTC

  1. identified Jul 02, 2026, 08:53 PM UTC

    Payment information in the Easy Portal is currently not up to date, as payment events have not been received due to incident INC0937166. We are actively working on a fix.

  2. identified Jul 02, 2026, 09:49 PM UTC

    Webhook delivery is currently delayed as a result of the incident. We are actively working to restore normal processing and clear the backlog as quickly as possible.

  3. monitoring Jul 03, 2026, 06:42 AM UTC

    As of 00:35 CEST, the webhook issues have also been resolved, and since then all services have been fully operational. We will continue to monitor the situation closely.

  4. resolved Jul 03, 2026, 10:25 AM UTC

    This incident has been resolved.

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Critical July 2, 2026 Disturbance on Nets Easy - INC0937166 3h 14m Nets Easy Checkout, Nets Easy API

Started Jul 02, 2026, 05:00 PM UTC· resolved Jul 02, 2026, 08:15 PM UTC

  1. investigating Jul 02, 2026, 06:26 PM UTC

    We are currently experiencing issues with Nets Easy which is affecting online payments. Our team is actively investigating the issue.

  2. investigating Jul 02, 2026, 06:51 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 02, 2026, 08:07 PM UTC

    We have potentially identified the root cause of the issue affecting Nets Easy online payments. A hotfix is being prepared and will be deployed shortly.

  4. monitoring Jul 02, 2026, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 02, 2026, 08:49 PM UTC

    This incident has been resolved.

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Minor July 2, 2026 Delayed payout reports - INC0936254 6h 36m Nets Easy Merchant Portal

Started Jul 02, 2026, 06:40 AM UTC· resolved Jul 02, 2026, 01:16 PM UTC

  1. identified Jul 02, 2026, 06:43 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Jul 02, 2026, 01:16 PM UTC

    This incident has been resolved.

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Major July 2, 2026 Nets Easy Test environment not available - INC0936596 10h Nets Easy Customer Test

Started Jul 02, 2026, 06:00 AM UTC· resolved Jul 02, 2026, 04:00 PM UTC

  1. investigating Jul 02, 2026, 09:00 AM UTC

    We are currently investigate an issue that affects the connectivity to our Nets Easy Test Environment

  2. resolved Jul 03, 2026, 08:27 AM UTC

    This incident has been resolved.

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Minor July 1, 2026 Delayed payout reports - INC0935329 10h 1m Nets Easy Merchant Portal

Started Jul 01, 2026, 07:00 AM UTC· resolved Jul 01, 2026, 05:02 PM UTC

  1. identified Jul 01, 2026, 07:51 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Jul 02, 2026, 06:44 AM UTC

    This incident has been resolved.

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Minor June 22, 2026 Disturbance with Dankort on Easy - INC0927647 19m Nets Easy Checkout, Nets Easy API

Started Jun 22, 2026, 08:25 AM UTC· resolved Jun 22, 2026, 08:45 AM UTC

  1. identified Jun 22, 2026, 09:10 AM UTC

    Dankort experienced an issue impacting transactions.

  2. resolved Jun 22, 2026, 09:11 AM UTC

    This incident has been resolved.

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Minor June 2, 2026 Delayed payout reports - INC0919970 3h 55m Nets Easy Merchant Portal

Started Jun 02, 2026, 07:00 AM UTC· resolved Jun 02, 2026, 10:56 AM UTC

  1. identified Jun 02, 2026, 07:21 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Jun 02, 2026, 10:56 AM UTC

    This incident has been resolved.

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Minor June 1, 2026 Delayed payout reports - INC0919550 5h 57m Nets Easy Merchant Portal

Started Jun 01, 2026, 07:00 AM UTC· resolved Jun 01, 2026, 12:58 PM UTC

  1. identified Jun 01, 2026, 08:42 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Jun 01, 2026, 12:58 PM UTC

    This incident has been resolved.

Read the full incident report →