Resolved after 14 hours 4 minutes, affecting Nets Easy Merchant Portal, on July 2, 2026.
As of 00:35 CEST, the webhook issues have also been resolved, and since then all services have been fully operational. We will continue to monitor the situation closely.
Affected components
Update timeline
- identified Jul 02, 2026, 08:53 PM UTC
Payment information in the Easy Portal is currently not up to date, as payment events have not been received due to incident INC0937166. We are actively working on a fix.
- identified Jul 02, 2026, 09:49 PM UTC
Webhook delivery is currently delayed as a result of the incident. We are actively working to restore normal processing and clear the backlog as quickly as possible.
- monitoring Jul 03, 2026, 06:42 AM UTC
As of 00:35 CEST, the webhook issues have also been resolved, and since then all services have been fully operational. We will continue to monitor the situation closely.
- resolved Jul 03, 2026, 10:25 AM UTC
This incident has been resolved.
Your product runs on more than Nets Easy
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services