Nets Easy incident

Outage on Nets Easy - INC0916257

Resolved after 22 hours 58 minutes, affecting Nets Easy Checkout and Nets Easy API, on May 21, 2026.

monitoring May 21, 2026, 03:25 PM UTC

Operations have been stable again since 17:10

Started
May 21, 2026, 07:05 AM UTC
Resolved
May 22, 2026, 06:03 AM UTC
Duration
22h 58m
Detected by Pingoru
May 21, 2026, 07:05 AM UTC

Affected components

Nets Easy CheckoutNets Easy API

Update timeline

  1. investigating May 21, 2026, 08:28 AM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2026, 08:28 AM UTC

    We are continuing to work with highest priority on a fix for this issue.

  3. identified May 21, 2026, 09:12 AM UTC

    We are still addressing the ongoing network issue. While resolution is taking longer than expected, our engineers are actively working to restore full service. We appreciate your understanding.

  4. monitoring May 21, 2026, 12:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 21, 2026, 01:29 PM UTC

    Operations have been stable since 14:35, we will continue to monitor the situation closely.

  6. monitoring May 21, 2026, 03:13 PM UTC

    We are experiencing transaction impact again since 16:57

  7. monitoring May 21, 2026, 03:25 PM UTC

    Operations have been stable again since 17:10

  8. resolved May 22, 2026, 06:03 AM UTC

    This incident has been resolved.

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