MTH Networks incident
OFNL Incident: HG5 Harrogate
Resolved after 5 hours 55 minutes, affecting OFNL, on October 8, 2026.
Please see the latest update below: > **Update (08 Oct 2026 14:56hrs)** > Following engineer attendance on site, the root cause of the issue was identified and has now been successfully resolved. We have observed all affected customer services restoring and, following continued monitoring, we are confident that the issue has been fully resolved.
Affected components
Update timeline
- investigating Oct 08, 2026, 08:00 AM UTC
The OFNL Network has made us aware of an ongoing incident in the following location(s): * HG5 Harrogate **PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!** We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. Thank you for your understanding.
- identified Oct 08, 2026, 01:46 PM UTC
Please see the latest update below: > **Update (08 Oct 2026 14:56hrs)** > Following engineer attendance on site, the root cause of the issue was identified and has now been successfully resolved. We have observed all affected customer services restoring and, following continued monitoring, we are confident that the issue has been fully resolved.
- resolved Oct 08, 2026, 01:56 PM UTC
We implemented a fix and are currently monitoring the result.
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