MTH Networks incident

OFNL Incident: NR29, NR30

Minor

Resolved after 18 minutes, affecting OFNL, on October 14, 2026.

resolved Oct 14, 2026, 05:18 PM UTC

Please find the latest update below: > Engineers monitoring this incident have seen no further drops for an hour. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable. > > Any issues being experienced after this time should be treated as individual cases and reported in the usual manner. > > We apologise again for the inconvenience caused and thank you for your patience throughout this issue.

Started
Oct 14, 2026, 05:00 PM UTC
Resolved
Oct 14, 2026, 05:18 PM UTC
Duration
18m
Detected by Pingoru
Oct 14, 2026, 05:00 PM UTC

Affected components

OFNL

Update timeline

  1. investigating Oct 14, 2026, 05:00 PM UTC

    The OFNL Network has made us aware of an ongoing incident in the following location(s): > Caister NR29, NR30 **PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!** We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. Thank you for your understanding.

  2. resolved Oct 14, 2026, 05:18 PM UTC

    Please find the latest update below: > Engineers monitoring this incident have seen no further drops for an hour. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable. > > Any issues being experienced after this time should be treated as individual cases and reported in the usual manner. > > We apologise again for the inconvenience caused and thank you for your patience throughout this issue.

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