Is MTH Networks down?

The Freedom Fibre Network has made us aware of an ongoing incident in the following location(s): > M44 **PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!** We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. Thank you for your understanding.

Please find the latest update below: > _Our NOC have confirmed that traffic on OLTs 2, 3, 4, and 5 have switched to AGN, however services on olt.5mrirl are currently not passing traffic as per the reports. This is currently being investigated further by Network Engineering._

Please find the latest update below: > _Our NOC have confirmed that traffic on OLTs 2, 3, 4, and 5 have switched to AGN, however services on olt.5mrirl are currently not passing traffic as per the reports. This is currently being investigated further by Network Engineering._

Please find the latest update below: > _Our Network Engineering team have reverted traffic back onto AGN1 and we can see traffic across the link, should any customers remain down, please complete full CPE checks and raise to Service Ops via a Service Requests for any individual services experiencing any further issues._

Please find the latest update below: > _Traffic on olt5.mrirl has been re-routed back onto AGN1 and no further issues reported.._

The OFNL Network has made us aware of an ongoing incident in the following location(s): * Peterborough, PE7 **PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!** We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. Thank you for your understanding.

Please see the latest update from OFNL below: > **Update (22 Oct 2026 11:52hrs)** > We have an engineer on route to try and identify and resolve the fault. > > We apologise for any inconvenience caused.

Please find the latest update below: > **Update (22 Oct 2026 13:09hrs)** > Our engineer has now arrived on site and has begun the investigation. > > We will provide further updates as soon as additional information becomes available from site.

Please find the latest update below: This incident has been resolved.

We implemented a fix and are currently monitoring the result.

The OFNL Network has made us aware of an ongoing incident in the following location(s): Sunderland SR3 **PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!** We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. Thank you for your understanding.

Please find the latest update below: > **Update (22 Oct 2026 11:31hrs)** > Services were restored at 09:03 and have been stable since. However engineers remain at the location of the fault performing further works, and while we do not anticipate further impact to services, they are at risk until further notice. > > We will update you again when we know all works are complete.

Please find the latest update below: > **Update (22 Oct 2026 13:23hrs)** > Work to restore service was completed at 09:03 on 22/10/2026\. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable. > > Any issues being experienced after this time should be treated as individual cases and reported in the usual manner. > > We apologise again for the inconvenience caused and thank you for your patience throughout this issue.

The OFNL Network has made us aware of an ongoing incident in the following location(s): > **Halstead CO9** **PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!** We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. Thank you for your understanding.

**Update (18 Oct 2026 11:26hrs)** As our investigation has progressed, we have identified that this issue is impacting the entire customer base at this site. Our engineers are continuing to investigate and work towards identifying the root cause while restoring affected services as quickly as possible. Thank you for your patience and understanding.

**Update (18 Oct 2026 11:44hrs)** We have now identified the root cause of the incident, which was related to equipment located on site. The affected equipment has been remotely rebooted, and since completing this action we have seen customer services begin to restore across the site. Based on our observations, we are confident that the issue has now been resolved. We will continue to closely monitor both customer services and the site equipment to ensure stability and confirm there is no recurrence of the issue.

**Update (18 Oct 2026 11:44hrs)** This incident was closed on Sunday, October 18th, 2026 at 11:44hrs.

The OFNL Network has made us aware of an ongoing incident in the following location(s): > Caister NR29, NR30 **PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!** We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. Thank you for your understanding.

Please find the latest update below: > Engineers monitoring this incident have seen no further drops for an hour. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable. > > Any issues being experienced after this time should be treated as individual cases and reported in the usual manner. > > We apologise again for the inconvenience caused and thank you for your patience throughout this issue.