Monta incident

Charging Points Not Visible in Hub

Resolved after 2 hours 18 minutes, affecting Monta Hub - Web Portal, on July 8, 2026.

monitoring Jul 08, 2026, 08:01 AM UTC

A fix was implemented, and we're monitoring the results.

Started
Jul 08, 2026, 06:53 AM UTC
Resolved
Jul 08, 2026, 09:11 AM UTC
Duration
2h 18m
Detected by Pingoru
Jul 08, 2026, 06:53 AM UTC

Affected components

Monta Hub - Web Portal

Update timeline

  1. investigating Jul 08, 2026, 06:53 AM UTC

    We are aware of an issue where some operators are unable to view their charging points in the Monta Hub portal. Our team is actively investigating the cause. As a workaround, charging points are fully visible and accessible via the Beta Hub in the meantime.

  2. identified Jul 08, 2026, 07:32 AM UTC

    The root cause is believed to have been identified. We are working on pushing a fix.

  3. monitoring Jul 08, 2026, 08:01 AM UTC

    A fix was implemented, and we're monitoring the results.

  4. resolved Jul 08, 2026, 09:11 AM UTC

    The results of the fix are looking good. We're marking the issue as Resolved.

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