Resolved after 1 hour 2 minutes, affecting Monta Charge - App and Monta Hub - Web Portal, on July 6, 2026.
The implemented fix seems to be working, and we are monitoring the queues.
Affected components
Monta Charge - AppMonta Hub - Web Portal
Update timeline
- investigating Jul 06, 2026, 08:08 AM UTC
We're currently experiencing slow response time across our customer facing platforms, which sometimes result in error 408s. We're investigating.
- identified Jul 06, 2026, 08:41 AM UTC
The issue has been identified, and we're implementing a fix.
- monitoring Jul 06, 2026, 08:58 AM UTC
The implemented fix seems to be working, and we are monitoring the queues.
- resolved Jul 06, 2026, 09:10 AM UTC
Queues are back to normal. We're marking the incident as Resolved.
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