Resolved after 5 hours 15 minutes, affecting OCPP and Smart charge and 1 more, on October 24, 2025.
Systems are stabilized but there may still be a delay in charge updates, so some charges may look stuck in the App and Hub. Thank you for your patience.
Affected components
OCPPSmart chargeCharging
Update timeline
- investigating Oct 24, 2025, 01:53 AM UTC
We are currently investigating an issue which is causing a higher than expected number of failed charge sessions on the Monta platform. Engineers are actively investigating
- resolved Oct 24, 2025, 07:08 AM UTC
Systems are stabilized but there may still be a delay in charge updates, so some charges may look stuck in the App and Hub. Thank you for your patience.
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