Monta incident

Dashboard not displaying as expected in Monta Hub

Resolved after 15 minutes, affecting Monta Hub - Web Portal, on November 5, 2025.

monitoring Nov 05, 2025, 09:04 AM UTC

The root cause was an issue with an external system, which has now been resolved. Service recovery is in progress, and we expect to be fully operational shortly.

Started
Nov 05, 2025, 09:01 AM UTC
Resolved
Nov 05, 2025, 09:17 AM UTC
Duration
15m
Detected by Pingoru
Nov 05, 2025, 09:01 AM UTC

Affected components

Monta Hub - Web Portal

Update timeline

  1. identified Nov 05, 2025, 09:01 AM UTC

    Root cause is an issue with an external system that is already fixed and we should be back up soon.

  2. monitoring Nov 05, 2025, 09:04 AM UTC

    The root cause was an issue with an external system, which has now been resolved. Service recovery is in progress, and we expect to be fully operational shortly.

  3. resolved Nov 05, 2025, 09:17 AM UTC

    Dashboards are now back an operational.

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