Resolved on November 19, 2025.
A recent logic update required all roaming chargers to include connector information to ensure visibility on external eMSP platforms. This change was inadvertently applied to existing roaming charge points, causing those without connector details to become inactive. Once identified, the issue was promptly reverted, restoring all affected roaming chargers to active status.
Update timeline
- resolved Nov 21, 2025, 02:38 PM UTC
A recent logic update required all roaming chargers to include connector information to ensure visibility on external eMSP platforms. This change was inadvertently applied to existing roaming charge points, causing those without connector details to become inactive. Once identified, the issue was promptly reverted, restoring all affected roaming chargers to active status.
Your product runs on more than Monta
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services