Resolved after 1 hour 14 minutes, affecting Monta Charge - App and Monta Hub - Web Portal and 1 more, on November 24, 2025.
The incident has been resolved The team is continuing to monitor the situation but new statuses are successfully being updated
Affected components
Monta Charge - AppMonta Hub - Web PortalCharging
Update timeline
- investigating Nov 24, 2025, 04:06 PM UTC
Our team is investigating an issue where connector states are not propagated correctly trough our system. This may prevent you from starting a charge or lead to charge points showing an unexpected state in Monta Hub and Monta Charge.
- resolved Nov 24, 2025, 05:21 PM UTC
The incident has been resolved The team is continuing to monitor the situation but new statuses are successfully being updated
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