Monta incident
Significant number of ABB and Autel Charge Points disconnected
Resolved after 2 days 3 hours, affecting OCPP and ABB, on January 10, 2026.
ABB services have returned to normal operation. The Autel disconnected rate is falling, and we are continuing to monitor the situation closely. Further updates will be shared if needed.
Affected components
Update timeline
- investigating Jan 10, 2026, 07:42 AM UTC
We see a significant number of charge points of these brands being disconnected since midnight. We believe it to be an internal component wrongly marking them as disconnected. The number of disconnected CPs is decreasing. We suggest using Charge Keys to initiate Charges as that will work in most cases.
- monitoring Jan 10, 2026, 11:02 AM UTC
We have identified the component that marked some ABB and Autel Charge Points as offline. The problematic functionality in that component has been disabled for now and the disconnected Charge Points are slowly switching to online. We expect it to take several hours before they are all fully marked as online.
- monitoring Jan 11, 2026, 02:11 PM UTC
ABB services have returned to normal operation. The Autel disconnected rate is falling, and we are continuing to monitor the situation closely. Further updates will be shared if needed.
- resolved Jan 12, 2026, 11:08 AM UTC
This is now fully resolved for all impacted charge points
Your product runs on more than Monta
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services