Monta incident

Issue with charging session management

Resolved after 1 minute, affecting Roaming, on March 13, 2026.

resolved Mar 13, 2026, 09:15 AM UTC

We experienced a brief issue with our roaming service that may have impacted charging sessions for customers using partner networks. The issue has been resolved and all systems are now operating normally. We are investigating the root cause to prevent similar occurrences.

Started
Mar 13, 2026, 09:14 AM UTC
Resolved
Mar 13, 2026, 09:15 AM UTC
Duration
1m
Detected by Pingoru
Mar 13, 2026, 09:14 AM UTC

Affected components

Roaming

Update timeline

  1. monitoring Mar 13, 2026, 09:14 AM UTC

    We experienced an unstable release that may have impacted charging sessions for roaming users. Our systems are now stable and operating normally. We are investigating the root cause to prevent future occurrences.

  2. resolved Mar 13, 2026, 09:15 AM UTC

    We experienced a brief issue with our roaming service that may have impacted charging sessions for customers using partner networks. The issue has been resolved and all systems are now operating normally. We are investigating the root cause to prevent similar occurrences.

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