Resolved after 2 hours 2 minutes, affecting Monta Control, on April 7, 2026.
Since April 6, 21:10 CEST we have had problems with the database where the so called "customer support" logs in Monta Control are recorded. We are working on restoring the functionality. The "workaround" is to look at the raw OCPP logs which are recorded seperatly and are therefore still available.
Affected components
Update timeline
- investigating Apr 07, 2026, 07:53 AM UTC
Since April 6, 21:10 CEST we have had problems with the database where the so called "customer support" logs in Monta Control are recorded. We are working on restoring the functionality. The "workaround" is to look at the raw OCPP logs which are recorded seperatly and are therefore still available.
- resolved Apr 07, 2026, 09:55 AM UTC
This incident has been resolved.
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