Resolved after 3 hours 23 minutes, affecting Cloud13, on August 10, 2026.
The issue has been resolved and the cloud is operational, late invoices may take a few hours to fully appear in the system. Our team is closely monitoring the situation and implementing measures to enhance system reliability.
Affected components
Update timeline
- investigating Aug 10, 2026, 09:28 AM UTC
Incident affecting Cloud13 has disrupted the performance of scheduled jobs, including imports and reports. While the exact cause is still under investigation, our team is actively working to resolve the issue and minimize further disruption.
- identified Aug 10, 2026, 09:42 AM UTC
Incident affecting Cloud13 is currently disrupting invoice processing functionality. The issue arose from a technical anomaly within a worker machine infrastructure. Remedial actions are underway, including resource adjustments and system restarts, though full restoration may take some time.
- monitoring Aug 10, 2026, 11:17 AM UTC
The issue has been resolved and the cloud is operational, late invoices may take a few hours to fully appear in the system. Our team is closely monitoring the situation and implementing measures to enhance system reliability.
- resolved Aug 10, 2026, 12:51 PM UTC
This incident has been resolved.
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