Resolved after 2 hours 14 minutes, affecting Capture (Europe), on August 26, 2026.
The issue has been mitigated, and invoice processing performance has returned to normal. Processing remained stable during the monitoring period. This incident is now resolved.
Affected components
Update timeline
- investigating Aug 26, 2026, 06:50 AM UTC
We are investigating performance degradation affecting Medius Capture in the European region. Customers may experience delays in invoice processing.
- monitoring Aug 26, 2026, 08:38 AM UTC
The issue has been mitigated, and invoice processing performance has returned to normal.
- resolved Aug 26, 2026, 09:05 AM UTC
The issue has been mitigated, and invoice processing performance has returned to normal. Processing remained stable during the monitoring period. This incident is now resolved.
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