Medius incident

Cloud39 - Performance degradation

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Resolved after 10 hours 31 minutes, affecting Cloud39, on July 15, 2026.

monitoring Jul 15, 2026, 07:07 AM UTC

We are continuing to monitor for any further issues.

Started
Jul 15, 2026, 01:27 AM UTC
Resolved
Jul 15, 2026, 11:58 AM UTC
Duration
10h 31m
Detected by Pingoru
Jul 15, 2026, 01:27 AM UTC

Affected components

Cloud39

Update timeline

  1. investigating Jul 15, 2026, 01:27 AM UTC

    We are currently investigating a performance issue impacting customers on cloud39.

  2. monitoring Jul 15, 2026, 02:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 15, 2026, 07:07 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 15, 2026, 11:58 AM UTC

    This incident has been resolved.

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