Medius incident

Performance degradation

Resolved on June 30, 2026.

resolved Jun 30, 2026, 02:25 PM UTC

Incident affecting Cloud34 resulted in users being unable to access their tasks, displaying an incorrect message about permissions or task existence. This was caused by a worker process becoming unhealthy and ceasing task processing, leading to a backlog. The issue, present from 13:06 to ~14:52, has been resolved. We are implementing measures to prevent future occurrences and appreciate your patience during this time.

Started
Jun 30, 2026, 02:23 PM UTC
Resolved
Jun 30, 2026, 02:23 PM UTC
Duration
–
Detected by Pingoru
Jun 30, 2026, 02:23 PM UTC

Update timeline

  1. resolved Jun 30, 2026, 02:25 PM UTC

    Incident affecting Cloud34 resulted in users being unable to access their tasks, displaying an incorrect message about permissions or task existence. This was caused by a worker process becoming unhealthy and ceasing task processing, leading to a backlog. The issue, present from 13:06 to ~14:52, has been resolved. We are implementing measures to prevent future occurrences and appreciate your patience during this time.

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