Resolved after 14 hours 56 minutes, affecting Pay, on October 29, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Pay
Update timeline
- investigating Oct 29, 2025, 06:03 PM UTC
We are currently investigating an issue with resource loading from our Content Delivery Network (CDN) in Microsoft Azure. This may cause problems accessing or loading parts of the application for a subset of users.
- identified Oct 29, 2025, 07:01 PM UTC
Microsoft are still working on resolving the problem.
- identified Oct 29, 2025, 08:08 PM UTC
Issue is still being worked on by Microsoft.
- monitoring Oct 29, 2025, 08:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 08:59 AM UTC
This incident has been resolved.
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