Resolved after 20 hours 31 minutes, affecting Cloud26, on May 18, 2026.
We are currently monitoring the resources closely.
Affected components
Update timeline
- investigating May 18, 2026, 10:27 AM UTC
An incident impacting Cloud26 is currently affecting master data imports and report generation due to issues with the worker role. The root cause is still under investigation. Our team is working diligently to resolve the issue and minimize disruption. We apologize for any inconvenience caused and remain committed to delivering reliable services. Thank you for your patience as we address this matter.
- investigating May 18, 2026, 12:11 PM UTC
We have implemented mitigation measures and are actively monitoring the current metrics.
- monitoring May 19, 2026, 06:26 AM UTC
We are currently monitoring the resources closely.
- resolved May 19, 2026, 06:58 AM UTC
This incident has been resolved.
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