Resolved after 23 hours 43 minutes, affecting Cloud23, on May 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Cloud23
Update timeline
- investigating May 11, 2026, 08:14 AM UTC
Some customers may experience delays or failures in master data processing, voucher status updates, and invoice visibility in Medius/Capture. Our teams are actively working on this and will provide updates as soon as more information is available.
- monitoring May 11, 2026, 11:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 07:58 AM UTC
This incident has been resolved.
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