Mailgun Outage History

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Pingoru has recorded 53 incidents for Mailgun: 31 in the last 12 months and 9 in the last 90 days.

Source: status.mailgun.com

53incidents recorded
31last 12 months
9last 90 days
3 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Mailgun in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202633 of 720 (0%)
May 2026231 of 744 (4%)
June 2026617 of 720 (2%)
July 202635 of 744 (1%)
August 2026511 of 744 (1%)
September 202643 of 720 (0%)
October 202600 of 592 (0%)

Incidents, newest first

Minor October 8, 2025 US Email Ingest Errors 12m

Started Oct 08, 2025, 12:55 PM UTC· resolved Oct 08, 2025, 01:07 PM UTC

  1. resolved Oct 08, 2025, 03:00 PM UTC

    Between 12:55 UTC and 13:07 UTC, customers may have experienced email sending failures in the US region. A deployment of new code caused our sending pipeline to temporarily reject some email submissions with HTTP 500 or SMTP 451 errors (~ 2.5% of requests). Our team quickly identified the issue, rolled back the deployment, and restored normal service. Traffic was immediately shifted from the affected US region to the non impacted region to further mitigate customer impact while the rollback took place.

Read the full incident report →

Minor September 30, 2025 Login issues with Mailgun Application 1h 15m Control Panel

Started Sep 30, 2025, 10:57 AM UTC· resolved Sep 30, 2025, 12:13 PM UTC

  1. investigating Sep 30, 2025, 10:57 AM UTC

    We are currently investigating this issue.

  2. identified Sep 30, 2025, 11:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2025, 11:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 30, 2025, 11:46 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 30, 2025, 12:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 12, 2025 Sending errors in US 5h 14m API

Started Sep 12, 2025, 10:07 AM UTC· resolved Sep 12, 2025, 03:21 PM UTC

  1. investigating Sep 12, 2025, 10:07 AM UTC

    We are currently investigating reports of sending errors in US regions.

  2. investigating Sep 12, 2025, 10:28 AM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 12, 2025, 10:49 AM UTC

    We are continuing to investigate this issue.

  4. investigating Sep 12, 2025, 11:14 AM UTC

    We are continuing to investigate this issue.

  5. monitoring Sep 12, 2025, 12:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. identified Sep 12, 2025, 12:57 PM UTC

    We are continuing to work to stabilize things at this time. We have no ETA.

  7. identified Sep 12, 2025, 01:42 PM UTC

    Error rates are normalizing as we continue to work to fix the issue.

  8. monitoring Sep 12, 2025, 01:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  9. monitoring Sep 12, 2025, 02:48 PM UTC

    Systems have normalized, we are continuing to monitor for any issues.

  10. resolved Sep 12, 2025, 03:21 PM UTC

    All systems are operating normally at this time. Our engineers continue to monitor our systems for any recurrence or new issues.

Read the full incident report →

Minor September 12, 2025 Message Delays in US Region 1h 59m Outbound Delivery

Started Sep 12, 2025, 06:26 AM UTC· resolved Sep 12, 2025, 08:25 AM UTC

  1. investigating Sep 12, 2025, 06:26 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 12, 2025, 07:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 12, 2025, 08:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 11, 2025 Email Validation 500s 3h 23m Email Validation

Started Sep 11, 2025, 10:56 PM UTC· resolved Sep 12, 2025, 02:19 AM UTC

  1. investigating Sep 11, 2025, 10:56 PM UTC

    We are currently investigating this issue.

  2. identified Sep 12, 2025, 12:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 12, 2025, 01:00 AM UTC

    The issue has been identified and we continue to work on a fix for this issue.

  4. monitoring Sep 12, 2025, 02:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 12, 2025, 02:07 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 12, 2025, 02:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 1, 2025 EU email delivery latency 47m Outbound Delivery, Inbound email processing, Events & Logs

Started Sep 01, 2025, 04:23 PM UTC· resolved Sep 01, 2025, 05:11 PM UTC

  1. investigating Sep 01, 2025, 04:23 PM UTC

    Email's sent from our Europe region may be experiencing increased delivery times. We are currently investigating.

  2. identified Sep 01, 2025, 04:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 01, 2025, 04:31 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 01, 2025, 04:38 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Sep 01, 2025, 04:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Sep 01, 2025, 04:53 PM UTC

    Queues are being worked through. Normal email delivery times will resume shortly. In addition to delayed email delivery, these other parts of our system saw increased processing time as well: inbound routes, forwards, webhook delivery, and unsubscribe processing.

  7. resolved Sep 01, 2025, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 20, 2025 US email delivery latency 53m Outbound Delivery

Started Aug 20, 2025, 04:20 PM UTC· resolved Aug 20, 2025, 05:14 PM UTC

  1. monitoring Aug 20, 2025, 04:20 PM UTC

    Email's from our us-east region may have experienced longer delivery time between 16:00 UTC and 16:20 UTC. The issue is resolved and we are monitoring.

  2. monitoring Aug 20, 2025, 04:27 PM UTC

    Services are fully operational.

  3. resolved Aug 20, 2025, 05:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 29, 2025 Partial Delay in Event Processing 2h 40m Events & Logs

Started Jul 29, 2025, 03:37 PM UTC· resolved Jul 29, 2025, 06:17 PM UTC

  1. identified Jul 29, 2025, 03:37 PM UTC

    Customers using the events or logs APIs or viewing logs in the customer portal may see delays in some events appearing.

  2. monitoring Jul 29, 2025, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 29, 2025, 05:54 PM UTC

    We are continuing to monitor the system as delays resolve

  4. resolved Jul 29, 2025, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2025 HTTPS Tracking Certificate Creation / Renewal blocked by Let's Encrypt Outage 11h 37m API

Started Jul 21, 2025, 11:56 PM UTC· resolved Jul 22, 2025, 11:33 AM UTC

  1. identified Jul 21, 2025, 11:56 PM UTC

    Let's Encrypt, the certificate issuer used for creating certificates on customer tracking domains is experiencing an outage (https://letsencrypt.status.io/). Attempting to generate or regenerate a tracking certificate will not succeed until service is restored.

  2. monitoring Jul 22, 2025, 05:22 AM UTC

    The current status of Let's Encrypt infrastucture is "[Identified] We have deployed mitigations for the failure of our internal DNS servers. Issuance of certificates is now succeeding, though we are still recovering from the resulting high traffic volumes." We are monitoring the situation and will update our status page accordingly.

  3. resolved Jul 22, 2025, 11:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2025 Degraded performance 1h API, Email Validation, SMTP, Inbox Placement and 6 more

Started May 19, 2025, 09:27 PM UTC· resolved May 19, 2025, 10:28 PM UTC

  1. investigating May 19, 2025, 09:27 PM UTC

    We are currently investigating reports of degraded performance.

  2. identified May 19, 2025, 09:33 PM UTC

    We have identified an issue with one of our datastores and are attempting to implement a fix.

  3. monitoring May 19, 2025, 09:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 19, 2025, 10:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 14, 2025 Intermittent API Errors 3h 40m API, Control Panel, Email Validation, SMTP

Started May 14, 2025, 06:38 PM UTC· resolved May 14, 2025, 10:18 PM UTC

  1. investigating May 14, 2025, 06:38 PM UTC

    We are currently investigating this issue.

  2. investigating May 14, 2025, 06:48 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 14, 2025, 07:12 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 14, 2025, 08:41 PM UTC

    We are continuing to investigate this issue.

  5. investigating May 14, 2025, 09:08 PM UTC

    We are continuing to investigate this issue.

  6. identified May 14, 2025, 09:32 PM UTC

    We identified a routing issue in our internal service mesh. We are attempting to roll out a fix.

  7. monitoring May 14, 2025, 10:03 PM UTC

    A fix has been deployed and we are monitoring.

  8. resolved May 14, 2025, 10:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2025 Errors connecting to smtp.eu.mailgun.org 10h 24m API, SMTP, Outbound Delivery, Inbound email processing

Started Mar 17, 2025, 09:20 AM UTC· resolved Mar 17, 2025, 07:44 PM UTC

  1. investigating Mar 17, 2025, 09:20 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 17, 2025, 09:48 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 17, 2025, 10:29 AM UTC

    We are continuing to investigate this issue.

  4. identified Mar 17, 2025, 11:56 AM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Mar 17, 2025, 02:22 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Mar 17, 2025, 03:02 PM UTC

    A mitigation has been put in place and SMTP / Inbound email processing in our EU region is back to full working behavior.

  7. monitoring Mar 17, 2025, 06:43 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Mar 17, 2025, 07:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2025 Intermittent Log and Event API Errors 1h 58m Events & Logs

Started Feb 10, 2025, 05:23 PM UTC· resolved Feb 10, 2025, 07:22 PM UTC

  1. investigating Feb 10, 2025, 05:23 PM UTC

    Our team is investigating degraded performance in our logs and event APIs.

  2. monitoring Feb 10, 2025, 07:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 10, 2025, 07:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2025, 07:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2024 Login Errors 29m Control Panel

Started Nov 14, 2024, 11:58 PM UTC· resolved Nov 15, 2024, 12:28 AM UTC

  1. investigating Nov 14, 2024, 11:58 PM UTC

    Our team is investigating reports of Login issues for a subset of administrative accounts

  2. investigating Nov 15, 2024, 12:26 AM UTC

    Our team has resolved the login issue.

  3. resolved Nov 15, 2024, 12:28 AM UTC

    This incident has been resolved.

Read the full incident report →