Resolved after 5 hours 14 minutes, affecting API, on September 12, 2025.
All systems are operating normally at this time. Our engineers continue to monitor our systems for any recurrence or new issues.
Affected components
Update timeline
- investigating Sep 12, 2025, 10:07 AM UTC
We are currently investigating reports of sending errors in US regions.
- investigating Sep 12, 2025, 10:28 AM UTC
We are continuing to investigate this issue.
- investigating Sep 12, 2025, 10:49 AM UTC
We are continuing to investigate this issue.
- investigating Sep 12, 2025, 11:14 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 12, 2025, 12:03 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Sep 12, 2025, 12:57 PM UTC
We are continuing to work to stabilize things at this time. We have no ETA.
- identified Sep 12, 2025, 01:42 PM UTC
Error rates are normalizing as we continue to work to fix the issue.
- monitoring Sep 12, 2025, 01:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 12, 2025, 02:48 PM UTC
Systems have normalized, we are continuing to monitor for any issues.
- resolved Sep 12, 2025, 03:21 PM UTC
All systems are operating normally at this time. Our engineers continue to monitor our systems for any recurrence or new issues.
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