Mailgun incident

Partial Delay in Event Processing

Resolved after 2 hours 40 minutes, affecting Events & Logs, on July 29, 2025.

monitoring Jul 29, 2025, 05:54 PM UTC

We are continuing to monitor the system as delays resolve

Started
Jul 29, 2025, 03:37 PM UTC
Resolved
Jul 29, 2025, 06:17 PM UTC
Duration
2h 40m
Detected by Pingoru
Jul 29, 2025, 03:37 PM UTC

Affected components

Events & Logs

Update timeline

  1. identified Jul 29, 2025, 03:37 PM UTC

    Customers using the events or logs APIs or viewing logs in the customer portal may see delays in some events appearing.

  2. monitoring Jul 29, 2025, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 29, 2025, 05:54 PM UTC

    We are continuing to monitor the system as delays resolve

  4. resolved Jul 29, 2025, 06:17 PM UTC

    This incident has been resolved.

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