Mailgun incident

Intermittent API Errors

Critical Vendor's status page →

Resolved after 3 hours 40 minutes, affecting API and Control Panel and 1 more, on May 14, 2025.

monitoring May 14, 2025, 10:03 PM UTC

A fix has been deployed and we are monitoring.

Started
May 14, 2025, 06:38 PM UTC
Resolved
May 14, 2025, 10:18 PM UTC
Duration
3h 40m
Detected by Pingoru
May 14, 2025, 06:38 PM UTC

Affected components

APIControl PanelEmail ValidationSMTP

Update timeline

  1. investigating May 14, 2025, 06:38 PM UTC

    We are currently investigating this issue.

  2. investigating May 14, 2025, 06:48 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 14, 2025, 07:12 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 14, 2025, 08:41 PM UTC

    We are continuing to investigate this issue.

  5. investigating May 14, 2025, 09:08 PM UTC

    We are continuing to investigate this issue.

  6. identified May 14, 2025, 09:32 PM UTC

    We identified a routing issue in our internal service mesh. We are attempting to roll out a fix.

  7. monitoring May 14, 2025, 10:03 PM UTC

    A fix has been deployed and we are monitoring.

  8. resolved May 14, 2025, 10:18 PM UTC

    This incident has been resolved.

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