Resolved after 10 hours 24 minutes, affecting API and SMTP and 1 more, on March 17, 2025.
We are continuing to monitor for any further issues.
Affected components
APISMTPOutbound DeliveryInbound email processing
Update timeline
- investigating Mar 17, 2025, 09:20 AM UTC
We are currently investigating this issue.
- investigating Mar 17, 2025, 09:48 AM UTC
We are continuing to investigate this issue.
- investigating Mar 17, 2025, 10:29 AM UTC
We are continuing to investigate this issue.
- identified Mar 17, 2025, 11:56 AM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 17, 2025, 02:22 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 17, 2025, 03:02 PM UTC
A mitigation has been put in place and SMTP / Inbound email processing in our EU region is back to full working behavior.
- monitoring Mar 17, 2025, 06:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 17, 2025, 07:44 PM UTC
This incident has been resolved.
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