Luno incident

Instant Buy not available in South Africa

Resolved after 52 days, on August 31, 2026.

resolved Oct 22, 2026, 02:18 PM UTC

Instant buy has been restored and is working. This service is working as expected. We appreciate your understanding in this matter.

Started
Aug 31, 2026, 02:03 PM UTC
Resolved
Oct 22, 2026, 02:18 PM UTC
Duration
52d
Detected by Pingoru
Aug 31, 2026, 02:03 PM UTC

Update timeline

  1. identified Aug 31, 2026, 02:03 PM UTC

    We have identified an issue that is affecting South African customers who attempt to buy cryptocurrency with the Instant Buy feature and receive an error. Customers can still use instant deposit and EFT options to buy cryptocurrency. We are working on this as a priority

  2. resolved Oct 22, 2026, 02:18 PM UTC

    Instant buy has been restored and is working. This service is working as expected. We appreciate your understanding in this matter.

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