Is Luno down?

Last checked 3m ago
Current status
Luno is up

No new incidents. 1 long-running issue listed below.

  • Official status page: status.luno.com
  • Checked every 5 minutes
  • 1 component tracked

Luno is operational right now, apart from 1 long-running issue open since September 30, 2026. Last checked 3m ago.

Real-time Luno status, recent outages, and incident history: pulled directly from Luno's official status page at status.luno.com every 5 minutes. Pingoru tracks 1 Luno service and has captured 64 incidents in the last 90 days (99.97% uptime). Get email, Slack, Discord, or webhook alerts the moment Luno reports a new incident, free for 3 monitors, no credit card.

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Luno uptime 99.97% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 19h 15m
    Started Oct 30, 2026, 09:37 PM UTC
    Timeline · 1 update
    • identified · Oct 30, 2026, 09:37 PM UTC

      We’re seeing delays with some withdrawals on certain networks. Affected withdrawals may take longer than usual to process. We’re looking into this and will post an update here as soon as we have more information.

    Latest: We’re seeing delays with some withdrawals on certain networks. Affected withdrawals may take longer than usual to process. We’re looking into this and will post an update here as s…

  2. Ongoing ● 9d 9h
    Started Oct 22, 2026, 07:49 AM UTC
    Timeline · 1 update
    • identified · Oct 22, 2026, 07:49 AM UTC

      Customers who have staked AXAV cryptocurrency will see delays with their weekly payouts. This is due to the following: AVAX validators for staking have renewal periods which is every three months. During this time, rewards will not be weekly; rewards are in larger, but more infrequent amounts. Customers can expect to receive rewards less frequently for the next 3 weeks. We appreciate your understanding in this matter.

    Latest: Customers who have staked AXAV cryptocurrency will see delays with their weekly payouts. This is due to the following: AVAX validators for staking have renewal periods which is eve…

Recent outages & incidents

Past 90 days
  1. Resolved 7h 20m
    Started Oct 30, 2026, 12:19 AM UTC · Resolved Oct 30, 2026, 07:40 AM UTC
    Timeline · 2 updates
    • identified · Oct 30, 2026, 12:19 AM UTC

      We are currently experiencing delayed withdrawals for ETH, USDT, and other ERC-20 tokens due to network congestion on the Ethereum blockchain. As a result, outbound transactions are remaining in a pending state longer than expected. While external network conditions are outside of our direct control, our team is closely monitoring the situation and will provide updates as congestion clears.

    • resolved · Oct 30, 2026, 07:40 AM UTC

      The delays affecting ETH, USDT, USDC and other ERC-20 token withdrawals have been resolved. All affected withdrawals have been processed. We apologise for the inconvenience.

    Latest: The delays affecting ETH, USDT, USDC and other ERC-20 token withdrawals have been resolved. All affected withdrawals have been processed. We apologise for the inconvenience.

  2. Resolved 3h 9m
    Started Oct 23, 2026, 02:31 PM UTC · Resolved Oct 23, 2026, 05:40 PM UTC
    Timeline · 2 updates
    • identified · Oct 23, 2026, 02:31 PM UTC

      We have identified an issue where our public /1/ticker API endpoint is returning stale market data for UGX, KES, and IDR markets. API traders using these specific pairs may notice that data is not updating. All other markets remain unaffected and are operating normally. Our team is actively working to resolve this and we will provide further updates as we work towards a resolution.

    • resolved · Oct 23, 2026, 05:40 PM UTC

      The issue affecting market data updates on our public /1/ticker API endpoint for UGX, KES, and IDR markets has been successfully resolved. We apologise for any inconvenience this may have caused and appreciate your patience while our team worked to implement a fix.

    Latest: The issue affecting market data updates on our public /1/ticker API endpoint for UGX, KES, and IDR markets has been successfully resolved. We apologise for any inconvenience this m…

  3. Resolved 3d 15h
    Started Oct 23, 2026, 08:50 AM UTC · Resolved Oct 27, 2026, 12:48 AM UTC
    Luno
    Timeline · 2 updates
    • identified · Oct 23, 2026, 08:50 AM UTC

      The 26th of October 2026 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until 27th of October 2026. Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934 __ Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia. 26hb Oktober 2026 ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 27hb Oktober 2026.

    • resolved · Oct 27, 2026, 12:48 AM UTC

      Withdrawals are now being processed as scheduled. Thank you.

    Latest: Withdrawals are now being processed as scheduled. Thank you.

  4. Resolved 16h
    Started Oct 19, 2026, 02:33 PM UTC · Resolved Oct 20, 2026, 06:34 AM UTC
    Timeline · 2 updates
    • identified · Oct 19, 2026, 02:33 PM UTC

      We have identified an issue affecting Luno customers using Luno's API. Customers who use the API via the user stream might experience delayed updates. Our Team is aware of the issue, and we are working to resolve it ASAP

    • resolved · Oct 20, 2026, 06:34 AM UTC

      The service is working as normal Thank you for your patience and understanding.

    Latest: The service is working as normal Thank you for your patience and understanding.

  5. Resolved 3d 22h
    Started Oct 16, 2026, 02:30 PM UTC · Resolved Oct 20, 2026, 12:40 PM UTC
    Timeline · 2 updates
    • identified · Oct 16, 2026, 02:30 PM UTC

      We are experiencing delays with account verifications for customers in Indonesia. We are working with our service provider to resolve the issue as a priority We apologise for any inconvenience and will provide an update as soon as possible.

    • resolved · Oct 20, 2026, 12:40 PM UTC

      The verification service is now back up. Issue has been resolved. We apologise for any inconvenience caused.

    Latest: The verification service is now back up. Issue has been resolved. We apologise for any inconvenience caused.

See the full Luno outage history

31 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Luno outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 1 component checked every 5 minutes
130incidents recorded
130last 12 months
36last 90 days
5 daystypical duration, 12 months

The longest incident in the last year, Deposits via Bank Transfer Are Temporarily Unavailable in Indonesia on February 23, 2026, ran for 158 days. 55 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Luno6

Latest incidents

  • Delayed Withdrawals On Some Networks October 30, 2026 · still open · notice

    We’re seeing delays with some withdrawals on certain networks. Affected withdrawals may take longer than usual to process. We’re looking into this and will…

  • Ethereum Network Delays October 30, 2026 · 7 hours · notice

    We are currently experiencing delayed withdrawals for ETH, USDT, and other ERC-20 tokens due to network congestion on the Ethereum blockchain. As a result…

  • Stale market data on public API October 23, 2026 · 3 hours · notice

    We have identified an issue where our public /1/ticker API endpoint is returning stale market data for UGX, KES, and IDR markets. API traders using these…

Outage history

Past 90 days · 36 incidents View full outage history →