Luno incident

Deposits via Bank Transfer Are Temporarily Unavailable in Indonesia

Resolved after 157 days 17 hours, on February 23, 2026.

resolved Jul 31, 2026, 11:06 AM UTC

Deposits via bank transfer are now available again in Indonesia. Thank you for your patience and understanding in this matter.

Started
Feb 23, 2026, 05:41 PM UTC
Resolved
Jul 31, 2026, 11:06 AM UTC
Duration
157d 17h
Detected by Pingoru
Feb 23, 2026, 05:41 PM UTC

Update timeline

  1. identified Feb 23, 2026, 05:41 PM UTC

    Starting Tuesday, 24 February 2026 at 11:00 WIB, deposit services via Bank Transfer will be temporarily unavailable until further notice. During this period, customers will not be able to make deposits using the Bank Transfer method. To continue funding your account, please use GoPay, which remains fully operational. We apologise for any inconvenience this may cause and appreciate your understanding. Updates will be provided once deposit services via Bank Transfer are restored. Deposit melalui Bank Transfer Tidak Tersedia Sementara Mulai Selasa, 24 Februari 2026 pukul 11.00 WIB, layanan deposit melalui Bank Transfer tidak tersedia untuk sementara waktu hingga pemberitahuan lebih lanjut. Selama periode ini, pelanggan tidak dapat melakukan deposit menggunakan metode Bank Transfer. Untuk tetap melakukan deposit, silakan gunakan metode deposit GoPay, yang tetap beroperasi secara normal. Kami mohon maaf atas ketidaknyamanan yang mungkin ditimbulkan dan terima kasih atas pengertian Anda. Informasi terbaru akan kami sampaikan setelah layanan deposit melalui Bank Transfer kembali tersedia.

  2. resolved Jul 31, 2026, 11:06 AM UTC

    Deposits via bank transfer are now available again in Indonesia. Thank you for your patience and understanding in this matter.

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