Luno incident

Delayed Crypto Sends

Resolved after 1 day 5 hours, on August 21, 2026.

identified Aug 21, 2026, 11:09 AM UTC

Due to an outage with a third party, we are currently experiencing an issue causing delayed crypto sends for customers. We are working on this issue with the third party as a priority. We apologise for inconvenience caused

Started
Aug 21, 2026, 11:09 AM UTC
Resolved
Aug 22, 2026, 04:30 PM UTC
Duration
1d 5h
Detected by Pingoru
Aug 21, 2026, 11:09 AM UTC

Update timeline

  1. identified Aug 21, 2026, 11:09 AM UTC

    Due to an outage with a third party, we are currently experiencing an issue causing delayed crypto sends for customers. We are working on this issue with the third party as a priority. We apologise for inconvenience caused

  2. resolved Aug 22, 2026, 04:30 PM UTC

    Issue has been resolved. We thank you for your patience

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