Resolved after 43 minutes, on December 12, 2025.
Update: We are no longer seeing any disruptions to Luno's Platform. All services are working as normal. We appreciate your understanding and patience in this matter.
Update timeline
- identified Dec 12, 2025, 12:41 PM UTC
We have identified an issue that is causing Luno's platforms (Website, APP, and API) to be inaccessible to our customers. Our team is investigating the cause and working to restore full service as quickly as possible.
- monitoring Dec 12, 2025, 01:10 PM UTC
Update: We can see that Luno's Platform is restored as normal and we are monitoring for any further issues We appreciate your patience and understanding in this matter.
- resolved Dec 12, 2025, 01:24 PM UTC
Update: We are no longer seeing any disruptions to Luno's Platform. All services are working as normal. We appreciate your understanding and patience in this matter.
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