Resolved after 19 minutes, on December 15, 2025.
Update: We are no longer seeing delayed balance updates for customers who utilize the UserStream API. We appreciate your understanding in this matter.
Update timeline
- identified Dec 15, 2025, 02:30 PM UTC
We have identified an issue affecting customers who use the userstream API. Customers may experience delays with their balance updates when using the userstream API. We are working on this as a priority. Updates to follow.
- resolved Dec 15, 2025, 02:49 PM UTC
Update: We are no longer seeing delayed balance updates for customers who utilize the UserStream API. We appreciate your understanding in this matter.
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