Resolved after 1 day 18 hours, on January 3, 2026.
The issue affecting account verifications in Indonesia has been resolved. We are no longer receiving errors from our third-party verification provider, and account verifications are now being processed normally. Thank you for your patience while we worked through this.
Update timeline
- identified Jan 03, 2026, 01:11 PM UTC
Users in Indonesia may experience delays in account verification due to downtime with our third-party verification provider. We are actively monitoring the situation.
- monitoring Jan 04, 2026, 05:31 PM UTC
Account verifications are being processed as expected. We will continue to monitor the situation. Thank you for your patience.
- resolved Jan 05, 2026, 07:31 AM UTC
The issue affecting account verifications in Indonesia has been resolved. We are no longer receiving errors from our third-party verification provider, and account verifications are now being processed normally. Thank you for your patience while we worked through this.
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