Resolved after 1 hour 55 minutes, on January 7, 2026.
The issue affecting account verification has been resolved. Our third-party service provider has recovered, and account verifications are now processing normally. Thank you for your patience.
Update timeline
- identified Jan 07, 2026, 03:12 PM UTC
Account verifications may be slower than normal due to downtime with one of our third-party service provider. We are monitoring the situation and will provide updates as more information becomes available.
- monitoring Jan 07, 2026, 04:28 PM UTC
We are no longer seeing errors from our third-party service provider. Account verifications are now being processed as expected. We will continue to monitor the situation closely.
- resolved Jan 07, 2026, 05:08 PM UTC
The issue affecting account verification has been resolved. Our third-party service provider has recovered, and account verifications are now processing normally. Thank you for your patience.
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