Resolved after 2 days 23 hours, on January 31, 2026.
Customers are still experiencing issues in buying and selling bundles, our team is working on the issue as a priority to resolve the issue. We apologise for the inconvenienced caused and thank you for your patience.
Update timeline
- identified Jan 31, 2026, 09:54 AM UTC
We are currently investigating an issue affecting the bundle purchases. Some customers may encounter an error message when attempting to initiate a transaction using bundles. Our team is working on this as a priority.
- identified Feb 02, 2026, 04:00 PM UTC
Customers are still experiencing issues in buying and selling bundles, our team is working on the issue as a priority to resolve the issue. We apologise for the inconvenienced caused and thank you for your patience.
- resolved Feb 03, 2026, 09:40 AM UTC
The issue has been resolved and we thank you for your patience
Your product runs on more than Luno
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services